FAQ (frequently asked questions)

 

Q-  What are the necessary elements needed to be purchased to run Ace website builder?

A- Enduser should purchase a licence plan plus a base foundation blocks to run the software.  Free plans are only for end user to evaluate the software.

Q-  What are foundation blocks, Is it neccesary to purchase it ?

A- It is like a key elements to start the software. Foundation blocks are necessary element for the website development, as it consists of the user selected design information and associated layout maps. So, without the base foundation block user will not be able to run the software.  It is kept seperate from the software itself  to provide flexibility to the user requirements in terms of design features, facilities, formats, styles etc required for their websites. It very obvious that every user would have different requirement.

Q-  What is the best way to purchase the AWB ?

A- It is recommended to download the software from the website. Request for a free license plan and free foundation blocks. Setup and try the software at your end and check the facilities and features available. If the product is fullfilling your requirement then go for a paid plans depending upon your requirement there after. The license file would be emailed to the registered email id.

Q-  How is the payment made?

A- You can the payment thru credit card online or make the cheque payment.

Q-  What is basic system requirement to run Ace website builder?

A- Min System Requirement: P4 compatible system, with 256MB Ram, 20 GB HDD. Operating System: Windows-XP/2000. MS-Access Database

Q-  What is the limitations of Ace website builder?

A- The Ace website builder generates the html pages based upon the content provided by the enduser. At the time of page compilation it generates static html pages. So currently any kind of dynamic pages like forms, any kind of search facilities or database supported page generation is not possible. However if the dynamic pages are developed seperately, that can be linked to the website thru a navigation link.

Q-  What kind of support is provided ?

A- The paid user will get email support for their queries. The software bugs found if any would be fixed and the latest exe file will be uploaded to website for download. No onsite visits would be made for support purpose. If there is an installation issues that could rectified by either mailing or telephonic calling. Moreover a seperate webpage would be dedicated for common issues encountered in the product and their possible solutions.

Q-  What is support updates ?

A-  We will analyse the possible improvements in the product and release new software updates time to time. We will also try to accomodate possible changes as per the feedback we receive from our customer. This update is only provided to the registered paid users only.

Q-  What is Addon Side Menu?

A-  Apart from main site navigation, there is a facility of placing extra menu components else where in the pages like at the leftside or right side of the page. So the no of addon menu that can be used is based on the foundation block package.

Q-  Can customised designs be integrated with AWB?

A- As of now, our team would be helping the user with customised design requirements. The costing of customised design would depend upon the design work, creating of format maps required by user, integration of design with AWB.  There would a be similar process to customisation of readymade designs. Customisation cost is extra depending upon the work involved.

For customised solutions,  kindly mail your requirement and details of changes to the readymade design if design changes are required in readymade designs at info@acescope.com. Our team will give you costing based on scope your requirement.

Q-  Can multiple designs be integrated with AWB?

A-  Yes user can get multiple designs integrated with single AWB product with multiple profiles issued to the user for seperate designs.